Voorwaarden

The colours on your screen may differ from those of the original product. This depends on, among other things, your computer settings. We make every effort to display the correct colours on our webshop. Shennit cannot guarantee that the content of the site is always free of inaccuracies and typographical errors. Neither can we guarantee that all information is up to date. Shennit is entitled to change the content of the site at any time.

By placing an order with the Shennit webshop, the customer declares to accept the terms and conditions. No agreement can be created without your agreement to these terms and conditions. These general terms and conditions apply to all purchasing and sales agreements concluded by Shennit and its customers via www.shennit.nl.

Payment

All prices are in euros and are inclusive of Dutch VAT of 21% and are exclusive of shipping costs.
We accept payments via iDEAL (in the Netherlands), PayPal, Visa, MasterCard and bank transfer. After you have placed your order, you will receive an automatically generated confirmation by e-mail. Payments are processed by MultiSafepay.

Delivery

The items are delivered by DHL/Selektvracht. After your order has been dispatched, you will receive a tracking number by e-mail.
Deliveries outside the Netherlands are delivered by UPS. Delivery time commences as soon as Shennit has received payment from the customer. All orders are dispatched within 2-4 working days after receipt of payment except custom orders that will take 2 – 3 days longer. We are open from Monday to Friday and not on public holidays. Shipping cost for orders above €80,- are free in the Netherlands, for orders to other country’s you only pay the extra shipping costs.

Then shipping takes 1-2 business days for inside the Netherlands.

***** STANDARD SHIPPING WITH NO TRACK & TRACE

** Shipping INSIDE Europe may take 4-8 business days.
** Shipping OUTSIDE Europe like the “United States” may take 8-12 business days. Any other countries may vary or take even longer. For more detailed information please contact us.

***** FAST SHIPPING WITH TRACK & TRACE

** Shipping INSIDE Europe may take 3-6 business days.
** Shipping OUTSIDE Europe like the “United States” may take 4-8 business days. Any other countries may vary or take even longer. For more detailed information please contact us.

Please note these are only indications.

Returns Policy

An item being returned must always be reported and sent in accordance with the returns procedure as otherwise the refund may be delayed. The goods must be sent back to us in perfect condition. Returned items will only be accepted if all labels are intact and affixed. Shennit will not accept any items whose labels are missing. We advise you to provide the return shipment with a tracking number. All deliveries are subject to availability. Defective items are exchanged for the same type of product in the same colour and size, subject to availability. Refunds for defective items will be effected within 21 days of delivery. Customers that wish to make a complaint should always first contact the customer service department. Items cannot be exchanged or returned in our shop. In order to apply your article for return, you need to contact us within 7 days after delivery to register a return number. After registering you will be kindly requested to ship back your Shennit products. Delivery has to be within 7 days after registering. Returning a product is paid by the customer, unless the product is delivered with damage. Items may only be returned to our e-warehousing, Hyacintstraat 2, 1541 DV Zaandam, Nederland.

Intellectual Property

This website and all sub-domains are the intellectual property of Shennit; nothing may be copied or used without Shennit’s permission.

Privacy

Personal information will be saved and treated with care; it will not be passed on to third parties and will only be used for the delivery of your order. Shennit webshop uses Secure Socket Layers (SSL), the industry standard for the transmission of information used to process orders.

Cookies

This website uses cookies to make it easier to use for visitors. Cookies ensure that your selected country is remembered, that the content of your shopping basket is saved and that you remain logged in.

All rights reserved

All material on the pages of www.shennit.nl is copyright protected. It cannot be used for any purpose whatsoever without first obtaining our express written permission in advance.

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